Nick Forshee

Developed and maintained complex enterprise application systems supporting B2B and SaaS operations. Architected proprietary internal and customer-facing solutions that improved operational efficiency, scalability, accuracy, and delivery speed in highly competitive and regulated environments. Designed configurable workflow and automation systems to support evolving customer requirements and operational growth. Implemented collaborative development process improvements across teams and stakeholders to strengthen delivery consistency and maintainability. Integrated AI-assisted development workflows to improve development speed, stability, and engineering efficiency while continuing to expand technical expertise across evolving technologies and business requirements.

Key Metrics

• Helped scale a startup B2B SaaS Platform from 1 - 40+ enterprise customers, supporting 60,000+ users.
• Solely architected and developed a fully configurable order assignment system, replacing hard-coded business logic and enabling customer-specific workflow automation with significant operational efficiency gains.
• Developed a complex payment gateway integration with customer-specific compliance and operational requirements, helping secure full onboarding of customer order volume into the platform.
• Led a full refactor of a complex legacy invoicing system, improving billing accuracy, maintainability, operational confidence, and long-term extensibility through clearer system architecture and code organization.
• Served as a key stakeholder in the redesign of core application workflows to support customer-configurable operational processes and scalable platform growth.
• Awarded the company-wide “Award of Excellence” - 2024 for dedication, contribution, and bringing immense value to the company.

Operated regional airline flights on behalf of Delta Air Lines, United Airlines, American Airlines, and Alaska Airlines throughout the United States and Canada while working in highly regulated, high-accountability environments. Executed complex operational procedures with strong emphasis on safety, communication, and operational efficiency. Developed strong real-time problem-solving, operational decision-making, and collaboration skills while coordinating closely with dispatch, scheduling, and crew teams. Adapted quickly to changing operational conditions, mitigated delays and disruptions, and maintained disciplined attention to detail in fast-paced and high-pressure situations.

Instructed aviation students in complex safety-critical procedures and curriculum requirements while helping them obtain pilot certificates and ratings. Developed strong leadership, communication, and mentorship skills while adapting instruction to individual learning styles in a highly structured and detail-oriented training environment.